ChurnStop
Glossary

MRR (monthly recurring revenue)

Also known as: Monthly recurring revenue

The monthly-normalised recurring revenue of a subscription business at a point in time.

MRR is the base unit of a subscription business. Annual plans are divided by 12 to normalise. One-time upsells are excluded. MRR changes through new signups (new MRR), expansion (upgrades, add-ons), contraction (downgrades), and churn (cancellations). The four MRR deltas are often called "the 4 Rs" — recruit, retain, raise, reactivate.

Formula

MRR = sum(active_subscription_monthly_value)

Worked example

A WooCommerce store has 400 active subscriptions: 300 at $29/mo, 80 at $49/mo, and 20 annual plans at $500/yr. Annual plans contribute $500 / 12 = $41.67/mo each. MRR = (300 × 29) + (80 × 49) + (20 × 41.67) = $8,700 + $3,920 + $833 = $13,453.

Related terms

  • Net revenue retention- Revenue from the cohort at the end of the period divided by revenue from the same cohort at the start. Includes expansion + churn.
  • Churn rate- The percentage of subscribers who cancel in a given period. Usually reported as a monthly percentage.

Related reading

Reduce churn with ChurnStop

Free WooCommerce Subscriptions plugin. Intercept cancellations with targeted offers, stay click-to-cancel compliant, report MRR preserved.

Download churnstop.zip